Unlocking leadership #2 – How do you look?

In the second of our reflections on the leadership challenges of unlocking the economy, and steering teams through a phased return to a mix of office and home based working, we consider the unspoken signals you will send in your first face-to-face interactions with...

What do we talk about when we talk about trust?

Inter-organisational trust is different to inter-personal trust. In human relationships we use the language of trust when we talk about personal loyalty, of people caring for each other in sickness and in health, and always looking after a friend’s best interests. But...

Unlocking Leadership in 2021 – post #1

It was 12 months ago this week that we signed up for a Zoom account and started to work out how to ensure the sustainability of our business when the emerging pandemic had run its course. One element of our plan was to share our thinking and our experience with...

Not knowing and still leading – February reflections

“TS Elliot may have said that April is the cruellest month – but February is giving it a run for its money this year” There’s no doubt that leading an organisation is a tough job right now – as that quote from a colleague shows. And there’s nothing...